Return Policy
At Ravo Fit, customer satisfaction is our top priority. Please read our Return & Refund Policy carefully before making a purchase.
1. Return Eligibility
You can request a return or exchange if:
-
You received a damaged product
-
You received a wrong item
-
There is a size issue (exchange only, subject to availability)
2. Return Time Frame
-
All return or exchange requests must be made within 48 hours of receiving your order.
-
Requests made after 48 hours will not be accepted.
3. Condition of Returned Items
-
The product must be unused, unwashed, and in original condition.
-
Original tags and packaging must be intact.
-
Returns will not be accepted for used or damaged items caused by customer misuse.
4. Exchange Policy
-
Size exchanges are allowed once, depending on stock availability.
-
Customers may need to pay return shipping charges in case of size exchange.
5. Refund Policy
-
Refunds are applicable only for damaged or incorrect items.
-
Refunds will be processed after product inspection.
-
For Cash on Delivery (COD) orders, refunds may be issued via bank transfer or another agreed method.
6. Non-Returnable Items
The following items are non-returnable:
-
Items purchased during sale or discount offers (unless damaged or incorrect)
-
Items without original packaging or tags
7. How to Request a Return or Exchange
To request a return or exchange, please contact us with:
-
Order number
-
Clear pictures or video of the product
Contact details:
-
Website: www.ravofit.pk
-
Email: ravofit001@gmail.com
-
Phone / WhatsApp: +92 300 6687701
8. Policy Updates
Ravo Fit reserves the right to modify this Return & Refund Policy at any time without prior notice. Updates will be published on our website.
Thank you for shopping with Ravo Fit.